Download PDFOpen PDF in browserTesting of a Business Continuity and Contingency Plan for Edge Device Failure.EasyChair Preprint 1095512 pages•Date: September 23, 2023AbstractA contingency and business continuity plan is a document that contains procedures and responsibilities for the recovery of a system taking into account the analysis of the needs, impacts and risks of an organization. The objective of this work was to verify a contingency and business continuity plan in the event of a network edge device failure, through a test, training and exercise program applied to the entity's personnel, to validate the contingency planning and identify aspects plan improvement. A non-experimental study was used, applied cross-sectionally, with a descriptive scope and a quantitative approach. For the study, a non-probabilistic sample was obtained for convenience and observation, participatory and structured, were used as the data collection technique. As an instrument, 2 checklists with a dichotomous scale were designed to evaluate contingency planning and the characteristics of the network edge device. As a result of the investigation, compliance was obtained in most of the indicators and categories evaluated, with non-conformities in the Redundancy and Availability categories of the network edge device. In conclusion, it was verified that the identification and documentation of the aspects of contingency planning contained in the plan is good, but it is necessary to improve by the connectivity service provider the redundancy characteristics of the network edge device in order to comply with the recovery times established by the entity. Keyphrases: Contingencia, Continuidad, Plan, Redundancia, dispositivo de borde de red
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