The Perception of the User as Humanization in Care in Basic Health Units of the Municipality of Floriano-Pi

EasyChair Preprint no. 1284

Abstract

Introduction: The National Humanization Policy prioritizes the valorization of the subjects in the process of health production, which are the users, workers and managers, in order to invest in their autonomy and their protagonism. Objective: to analyze the user's perception regarding the Humanization of Care in Basic Health Units (BHU) in the municipality of Floriano-PI. Method: this is a qualitative research, where SUS users were evaluated at UBS in the city of Floriano-PI. The population was UBS users, with a sample of 20 patients, who agreed to voluntarily participate in the research. Result: 55% do not know about Humanization in care and 45% of respondents are aware. Conclusion: we can see that attention and management models focusing on the needs of citizens and improving working conditions stimulate attitudes that add value to the human being, affecting the quality of care.

Keyphrases: Humanization, Perception of users, Primary Health Care

@Booklet{EasyChair:1284,
  author = {Enycly Raphael Rodrigues Farias and Adenilde Maria Coelho Soares da Silva and Izabella Neiva de Albuquerque Sousa and Katharini Maria Barbosa Teixeira Rocha and Joaline Barroso Portela Leal and Valéria Albuquerque Sousa},
  title = {The Perception of the User as Humanization in Care in Basic Health Units of the Municipality of Floriano-Pi},
  howpublished = {EasyChair Preprint no. 1284},

  year = {EasyChair, 2019}}