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Author
:
Thata Apriatin
Publications
Analysis Corellation of the Implementation Framework COBIT 5, ITIL V3 and ISO 27001 for ISO 10002 Customer Satisfaction
Marastika Wicaksono Aji Bawono
,
Mohammad Amin Soetomo
and
Thata Apriatin
EasyChair Preprint 4716
Keyphrases
COBIT 5
,
customer satisfaction
,
ISO 10002
,
ISO 27001
,
ITIL V3
.
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