Barriers to dynamic cybersecurity capabilities in healthcare software services

12 pages•Published: July 18, 2022

Abstract

Healthcare firms need to respond faster to the rapidly changing threat landscape. Risks to patient privacy and safety are increasing due to recent cyber-attacks. Healthcare firms are lagging in building cybersecurity capabilities prescribed by best practice approaches. The purpose of this case study is to identify the barriers to building a dynamic cybersecurity capability within a South African healthcare software services firm. The firm is a major provider of cloud-based software as a service (SaaS) solutions to medical practitioners and hospitals. The study used interviews and document analysis as primary data collection methods. Thematic analysis guided by a dynamic capability perspective was used to identify the internal and external barriers that could impede building a dynamic cybersecurity capability at a healthcare software services firm. The research recommends interventions to address cybersecurity barriers in healthcare software services firms.

Keyphrases: barriers, case study, cloud computing, cybersecurity, dynamic capabilities, healthcare, software as a service

In: Aurona Gerber (editor). Proceedings of 43rd Conference of the South African Institute of Computer Scientists and Information Technologists, vol 85, pages 231-242.

Links:	https://easychair.org/publications/paper/2vhT
	https://doi.org/10.29007/8g47

BibTeX entry

@inproceedings{SAICSIT2022:Barriers_dynamic_cybersecurity_capabilities,
  author    = {Lawrence Nyakasoka and Rennie Naidoo},
  title     = {Barriers to dynamic cybersecurity capabilities in healthcare software services},
  booktitle = {Proceedings of 43rd Conference of the South African Institute of Computer Scientists and Information Technologists},
  editor    = {Aurona Gerber},
  series    = {EPiC Series in Computing},
  volume    = {85},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2398-7340},
  url       = {/publications/paper/2vhT},
  doi       = {10.29007/8g47},
  pages     = {231-242},
  year      = {2022}}

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