Creating strategic and operational insight for management by using a Higher Education Capability model

12 pages•Published: August 9, 2023

Abstract

In this paper we will look at practical implementations of the Business Capability in a real organizational context. The key to creating a relational model is to harness the structure of a Business Capability. The prime dimension for a Business Capability being information (data), technology (tools), resources (people, skills) and processes enables us to tag each component with the capability it performs. This will create a unique view for management to see institutions functions in the context of the digital environment and services.
We assume the reader is somewhat familiar with the concept of capability, but to refresh the essential and critical component we very briefly introduce the reader to the Business Capability (TOGAF (2023)) and the Higher Education Business Capability Model (HERM (2023)). In the third chapter we describe what data has to be collected to model before capability models can be used. The fourth chapter will lead the reader to different viewpoints, creating an analytical approach compiled by utilizing the capabilities relationship’s structure. We will demonstrate by example how to link the value stream to strategy, solutions (system landscape), development items (roadmap), projects and data (Master Data, ownership, integration flow). In the last chapter we will give some advice for the next steps for you to take to become the analyst of change in your organization.

Keyphrases: business capability, capability, enterprise architecture, herm, higher education capability model, higher education reference model, management viewpoints

In: Jean-François Desnos and Martín López Nores (editors). Proceedings of European University Information Systems Congress 2023, vol 95, pages 37-48.

Links:	https://easychair.org/publications/paper/Z1kv
	https://doi.org/10.29007/4wf1