Data as a tool for regulation and decision-making in telecommunications services: An academy-state innovation experience

14 pages•Published: May 26, 2023

Catalina Garcia, José Suarez, David Niño, Omar Roa, Ana Barbosa, Juan Plazas, Jhon Garcia, Julieth López and Ingrid Picón

Abstract

Colombia is a country with significant development, but with a great distance to go regarding Digital Transformation (DT) in companies and in the public sector, especially if one examines the deep lag that it has compared to other Latin American countries. This article digs into the illustrative case and searches for DT in the Colombian public and government sector of the Comisión de Regulación de Comunicaciones -CRC- (Communications Regulation Commission). During 2020 and 2021, CRC led the creation of two tools: the first, a rate and plan comparator (services offered by Internet providers, mobile and fixed telephony in Colombia) that was created in partnership with the Laboratorio de innovación, creatividad y nuevas tecnologías -LAB101- (Laboratory of Innovation, Creativity and new technologies) of the National University of Colombia (Universidad Nacional de Colombia -UNAL-). The comparator provided CRC an agile and automated deep understanding of the market for communication services in the

Keyphrases: artificial intelligence, creativity, data analysis, digital transformation, document comparison, machine learning, regulation, web scraping

In: Estevan Gomez and Nelson Ivan Herrera Herrera (editors). Proceedings of The 2022 International Conference on Digital Transformation and Innovation Technology, vol 15, pages 1-14.

Links:	https://easychair.org/publications/paper/hzhf
	https://doi.org/10.29007/s4j3

BibTeX entry

@inproceedings{Incodtrin2022:Data_as_tool_regulation,
  author    = {Catalina Garcia and José Suarez and David Niño and Omar Roa and Ana Barbosa and Juan Plazas and Jhon Garcia and Julieth López and Ingrid Picón},
  title     = {Data as a tool for regulation and decision-making in telecommunications services: An academy-state innovation experience},
  booktitle = {Proceedings of The 2022 International Conference on Digital Transformation and Innovation Technology},
  editor    = {Estevan Gomez and Nelson Ivan Herrera Herrera},
  series    = {Kalpa Publications in Computing},
  volume    = {15},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2515-1762},
  url       = {/publications/paper/hzhf},
  doi       = {10.29007/s4j3},
  pages     = {1-14},
  year      = {2023}}

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