Integration of a Voice Over Internet Protocol (VoIP) Solution with Internet Protocol Version 6 (IPv6) in an Internet Protocol Version 4 (IPv4) Data Network to Increase Employee Productivity

EasyChair Preprint 4284

Abstract

Telecommunications organizations have to follow the rapid evolvement of technology especially in the domain of computer information systems and networking if they want to face challenges raised by competition. The goal to respond to the huge market demand of updated products and services from customers requires that the organization‘s working environment should be equipped with tools and communication facilities that will contribute to ameliorating productivity. This study proposes to integrate a VoIP solution with IPv6 as an alternative communication system that relies on the existing IPv4 data network of Camtel Bamenda. The purpose is to offer to workers a subsequent option that will free them from the poor Quality Of Service (QoS) of their existing Public Switched Telephone Network (PSTN). The first part of this study reports the results of the evaluation of how much such a solution can enhance workers’ productivity. The second part describes practically a simulation environment where various configurations of network entities are done following a Dual-Stack transition approach. The data collection method used is open-ended and semi-structured interviews. Also, documentation and records were used to gather information related to the structure, operations, and topological update of the existing IP data network of the organization. The findings indicated that VoIP can be an effective communication solution for Camtel North-West and its implementation with IPv6 will be preferable. However, for this to be efficient there must be a provision of sufficient bandwidth and usage of types of equipment and transmission mediums that minimizes processing and propagation delays.

Keyphrases: Data Network, Dual Stack, IPv4, IPv6, Internet Protocol, Network layer protocol, Simulation Environment, VoIP, White paper, communication system, existing ipv4 data network, ip data network, ip telephony service, network element, real-time, voip solution

@booklet{EasyChair:4284,
  author    = {Malobe Lottin Cyrille Marcel},
  title     = {Integration of a Voice Over Internet Protocol (VoIP) Solution with Internet Protocol Version 6 (IPv6) in an Internet Protocol Version 4 (IPv4) Data Network to Increase Employee Productivity},
  howpublished = {EasyChair Preprint 4284},
  year      = {EasyChair, 2020}}