Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks

EasyChair Preprint 1243

Abstract

Artificial intelligence (AI) is said to be the next big phase in digitalization. There is a global ongoing race to develop, implement and make use of AI in both the private and public sector. The many responsibilities of governments are complicated and cut across a number of areas. Therefore, it is important that the use of AI supports these diverse aspects of governmental commitments and values. The aim of this paper is to analyze how AI is portrayed in Swedish policy documents and what values are attributed to the public sectors’ use of AI. We analyze Swedish policy documents and map benefits, considerations and risks with AI into different value ideals, based on an established e-government value framework. We conclude that there is a discrepancy in the policy level discourse on the use of AI between differ-ent value ideals. Our findings show that AI is strongly associated with improving efficiency and service quality in line with previous e-government policy studies. Interestingly, few benefits are highlighted concerning engagement of citizens in policy making. A more nuanced view on AI is needed for creating realistic expectations on how this technology can benefit society.

Keyphrases: Artificial Intelligence, Benefits, E-Government Management, Increased Efficiency, Policy document, Public Sector Organization, Risks, e-Government values, e-government research, public sector, service quality, swedish government, swedish policy document, swedish public sector

@booklet{EasyChair:1243,
  author    = {Daniel Toll and Ida Lindgren and Ulf Melin and Christian Østergaard Madsen},
  title     = {Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks},
  howpublished = {EasyChair Preprint 1243},
  year      = {EasyChair, 2019}}