Building VOT - Virtual Organizational Trust: Challenges and Strategies in the Digital Era

EasyChair Preprint 15024

Abstract

This article discusses virtual organizational trust (VOT), which is becoming increasingly important as the business environment rapidly changes due to advances in information technology. Trust in this context includes various forms of interaction through digital media inside and outside the organization. This research identifies elements of digital trust such as security, integrity, and reliability of digital systems and data, which are crucial in the industrial era 4.0 and society 5.0. Digital trust helps organizations and individuals deal with uncertainty and risk in the digital business environment. The article also highlights the importance of positive reputation and customer ratings in building trust and working relationships in the digital economy.

Keyphrases: Digital Trust, Virtual Organizational Trust, digital economy

@booklet{EasyChair:15024,
  author    = {Bambang Iman Santoso and Gugup Kismono and Faturochman},
  title     = {Building VOT - Virtual Organizational Trust: Challenges and Strategies in the Digital Era},
  howpublished = {EasyChair Preprint 15024},
  year      = {EasyChair, 2024}}